WHAT DOES A MUSCLE GUN DO?
MuscleGun is a revolutionary handheld device that targets areas of the body with strong pulses of pressure ranging from 1800 - 3200 strokes per minute combined with 10mm of amplitude where we experience stiffness and pain by immediately increasing blood flow and allowing more oxygen and nutrients in to the muscle, and in turn quickly reducing fatigue and muscle soreness.
HOW DO I USE MY MUSCLEGUN?
1. Turn your MuscleGun on by switching the power button to the on position on the top of the device if you have purchased a MuscleGun Carbon or on the bottom if you have purchased a MuscleGun Carbon Go.
2. Adjust the massage intensity levels by pressing and holding the bower button to increase through speed settings one to five or one to three if you have purchase a Carbon Go.
3. For muscle recovery and massage, just attach the preferred massage tip to your Musclegun by simply connecting it to the device, then apply the desired pressure on your muscles that are in need of the most therapy.
HOW DO I USE THE DIFFERENT MASSAGE TIPS?
Please refer to your user guide for guidance on the best use for each attachment, we also advise you download or dedicated wellness app - Deep By MuscleGun. It includes comprehensive education on which massage tip we advise to use depending on the muscle group you wish to treat. For more information please click the following link: https://muscleguns.co.uk/pages/deep-app
HOW LONG SHOULD I USE MY MUSCLEGUN FOR?
Depending on your required result, we recommend using your MuscleGun for a minimum of 30 seconds to a maximum of 3 minutes per muscle group.
WHO SHOULD USE MUSCLEGUN?
MuscleGun is designed for anyone who suffers from muscular pain and soreness. MuscleGun is trusted by sports strength and condition coaches to Professional Crossfit athletes, triaithletes, golfers, tennis players professional weight lifters and mixed martial art fighters.
CAN I TEST A MUSCLEGUN BEFORE I BUY IT?
Unfortunately we do not have any in store test programmes available we do however offer a 90 day money back guarantee so if for whatever reason you do not love your MuscleGun you can send it back to us and get a full refund. Please note this is conditional on the product being returned with no damages and with all of the included massage attachments, charger and carry case.
DOES MUSCLEGUN COME WITH A WARRANTY?
Yes, all MuscleGuns are supplied with a 12 month warranty as standard so in the event of product failure or malfunction, simply return it to us and we will replace it for you. We do also offer an additional 12 months warranty plan, to register and activate this please submit your details using the following link: https://muscleguns.co.uk/pages/warranty-registration
Note we do not cover the cost of shipping for returning faulty goods and we advise you use a tracked and signed for courier service to ensure safe delivery.
CAN I TRAVEL WITH MY MUSCLEGUN?
Yes, but please be aware since MuscleGuns use 12v lithium ion batteries and so your MuscleGun must be stored in your carry on baggage and not your check in - hold luggage.
If you are pregnant, please consult your doctor before using MuscleGun.
If you have any medical related issues and are unsure if you should use a MuscleGun, please consult your doctor before use.
Never expose your MuscleGun to water.
Do not use attachments other than those provided by MuscleGun.
MuscleGun is not intended to diagnose, treat or prevent any diseases.
Do not use the MuscleGun on your head or near your genitals.
Do not use on open wounds or surgical incisions prior to stitches.
Allergy Advice - please be aware that OTE Sports products may contain traces of nuts.
WHAT ARE TIMESCALES FOR DELIVERY?
If you live in the UK mainland:
Our free - next day shipping is applicable on all UK mainland orders placed before 3pm Monday to Thursday.
If your order is placed on a Friday before 3pm your order will be despatched for next working day delivery - unless you specify our Next Day Saturday UK Mainland Delivery* To be eligible your order must be placed before 3pm.
If you order is placed after 3pm Friday, your order will be despatched the following Monday* excluding bank holidays.
If you live in Northern Ireland or the Scottish Highlands: Please allow one extra working day for delivery.
If you live in Germany: Our free - next day shipping is applicable on all German orders placed before 1pm Monday to Thursday.
If you live in all other European Countries:
Please allow 3 working days for your delivery.
Will I have to pay import duty and VAT on my order if l live in Germany or the EU?
All orders shipped to EU countries with the exception of the Republic of Ireland are despatched from our warehouse in Germany and so you should not have to pay any import duty or VAT on delivery.
If you live in the Republic of Ireland:
Please also note you may be liable duty and vat at the point of import and receipt of your order.